Customer:
Global Telecommunication Enterprise

Outsourced Network Evolution Program

• Customer Business Drivers
  • The customer embarked on the second phase of a 10-year network outsourcing programme of works, and required technical and management resource to support the commercial transition and technical transformation

• Reason G X Consult Won
  • Firstly, it was long term business relationships which closed the contract outside the constraints of existing preferred supplier agreements
  • Secondly, a strong network of professionals to support the transition at a low cost secured a contract with a yearly revenue of 2 M GBP
    
  • Excellent insight into the political, organizational and cultural dynamics securing a services contract with full mutual flexibility

• Key Sales Messages
  • Use of relationships and top shelf professionals at low cost made G X Consult the first port of call to realise business vision

Global Service Management

• Customer Business Drivers
  • Implement a Global Service Management Framework across all Global IT disciplines and all Group Regions
    
  • Drive global cost efficiencies through a unified, global Service Management structure
  • Ensure and improve global customer satisfaction
  • Enable the consistent service delivery across all regions and corporate IT functions

• Reason G X Consult Won
  • Excellent customer relationship based on history of successful consulting engagements
    
  • Ability to meet customer required project plan within budget and with quality delivery
    
  • Customer impressed by GX’s willingness to include measurable timeline requirement
    
  • Capability of understanding, responding to and delivering on customer requirement
    
  • Focused on global delivery with highly skilled workforce

• Key Sales Messages
  • Proven capabilities
  • Results driven, relationship focussed
  • Adaptable to customer requirements
  • Understanding of political constrains and parameters
  • Proven ability to provide thought leadership and implement it

Global IT Infrastructure Transformation

• Customer Business Drivers
  • Directing for global top 100 brand retail end customer the requirement of change from a legacy, distributed operations model to a cutting-edge infrastructure in a centralised, homogenous environment based on 3 towers:
  • Organization Transformation embracing 80 + countries
    
  • Technical Transformation transitioning 20 000 + users and workstations
    
  • Application Integration with scope of 1000+ servers

• Reason G X Consult Won
  • Gravitas and recognition of skills and abilities to recover a complex non-performing situation into a project of works delivering to baselines of cost, quality and scope

• Key Sales Messages
  • Deploying blue-chip, proven delivery strategies in a results-driven manner at highest levels of commitment and energy with total honesty and integrity

IT Global Outsourcing

• Customer Business Drivers
  • To reduce complexity, cut cost and enable dedicated focus on core business issues, the customer needed a trusted advisor to guide and lead through a managed services, outsourcing/insourcing and out-tasking service delivery model.
    
  • The main benefits were found in datacentre and voice service arenas

• Reason G X Consult Won
  • Customer satisfaction warranted longer term engagements with an expanded scope for customer-initiated upselling
  • Strong and extensive trackrecord in the outsourcing arena provided competition to Gartner-level

• Key Sales Messages
  • Delivering with insight, astuteness and objective progress management models turned challenge to opportunity to success

Global Portfolio Management

• Customer Business Drivers
  • The customer required a central portfolio management organization to ensure one shared management model being applied to the portfolio of 45 projects and programmes with an annual budget of 40 M EUR

• Reason G X Consult Won
  • Excellent customer relationship
    
  • Industry leading experiences, certifications and background in large-scale, complex programme management
    
  • A proven reputation in the rapid deployment of short-term benefits with no compromise to the benefit realization of the longer term programmes

• Key Sales Messages
  • Vision to reality through proven experience, ability to navigate lightning fast with laser sharp focus in globally complex environment

IT Outsourcing Joint Venture

• Customer Business Drivers
  • Customer suffering from fragmented IT with towering complexities due to decades of unstructured M&A activities. 450 M GBP annual P&L requiring 35% cost reduction. Europe’s largest IT outsourcing Joint Venture required large partner with executive leadership team

• Reason G X Consult Won
  • Excellent customer relationship and reputation
    
  • Trackrecord in delivering executive direction to large scale programmes with P&L of 10 – 50 M GBP p.a. and teamsizes of 100+
    
  • Providing project executive support while general manager role was maintained.

• Key Sales Messages
  • Dedication, skills and background coupled by spotless recommendation and reference records

Europe’s largest Transport Management Program

• Customer Business Drivers
  • Customer required to deploy a consolidated transport management solution as a key strategic enabler, building footprint and creating competitive edge
    Reason G X Consult Won

• Reason G X Consult Won
  • Unrivalled edge experience in delivering projects in multi-cultural, multi-discipline, multi-business unit environments.
    
  • Ability to understand programme and portfolio management success criteria, and drive these in alignment with complex technical requirements

• Key Sales Messages
  • Delivering tangible benefits through a delivery-oriented, pragmatic and realizable progress management model